Who this applies to#
- Use preorder when the product is not yet available and the shopper knowingly commits before release or restock
What Preorder requires#
- Have a reasonable basis for the stated shipping timing and explain when payment is collected
Shopify
Shopify requires a preorder app and supports full, partial, or later payment depending on the purchase option. OnVoard does not provide this feature
What this does not require#
- A preorder does not mean OnVoard provides preorder management; OnVoard explains the term only
Common mistakes#
- Using preorder and backorder as synonyms
- Promising a ship date with no reasonable basis
Preorder checklist#
- State availability
- State payment timing
- State fulfilment timing
- Plan delay communication