Sign up with free 14 day trial

Give OnVoard a try with our free 14 day trial, or feel free to drop us a question if you have any.

Free

Free plan available at no charges.

$0/mo
Reviews Monitoring
Notifiers
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Starter

Basic features for getting more customer reviews.

$29/mo
All Features from Free Plan
Surveys
Review Requests
Configurable Quotas
Start Trial

Standard

Essential features for getting more customer reviews and stories.

$59/mo
All Features from Starter Plan
Interviews
Stories
Start Trial

Compare Available Plans

Comparison and breakdown of plans in terms of quotas and features

Free
Starter
Standard
Quotas

Accounts

Max number of accounts for organization.
1 account
1 account
1 account

Users

Max number of users for organization.
1 user
1 user
3 users

Surveys

Max number of surveys for organization.
Not Available
10 surveys
20 surveys

Story Sites

Max number of story sites for organization.
Not Available
Not Available
2 story sites

Stories

Max number of stories for organization.
Not Available
Not Available
50 stories
Features

Reviews Monitoring

Aggregate and monitor reviews from Facebook and Google.

Notifiers

Use customer reviews for social proof notifications.

Surveys

Setup and distribute surveys.

Review Requests

Automate sending of review requests with triggers.

Custom Domain

Display hosted sites on your own custom domain.

Custom Email

Use your own custom email domain to send emails. Used for better control over deliverability.

Configurable Quotas

Self-serve configurable quotas based on your own usage.

Zapier Integration

Use Zapier integration to connect to over 1000 other services for automations.

Interviews

Send interview request and manage interviews.

Stories

Hosted stories page for customer and employee stories.

Frequently Asked Questions

Some of the most commonly asked questions.

When will I be charged?

You will always be charged on a monthly basis at the end of each billing period. Your billing period is determined by the date you subscribe for a paid plan.

Forms of payment

You do not need any payment method to run a trial. For paid subscription, a credit card is required to be used as the default payment method. We also accept wire transfer for credits prepayment but there's a minimum limit of US$1,000.

Do I need more than 1 account?

If you're managing your own business, 1 account should be enough. If you're an agency managing for multiple clients, you can use configurable quotas to add more accounts to your plan.

How do I cancel subscription?

You can cancel subscription by yourself in self-serve manner. Just go to subscription page to cancel subscription and your subscription will be active until the end of current period. You will be liable for charges till then. After that, your plan will be converted to Free.

How can I get additional quotas?

If you are on paid subscription, you can configure additional quotas based on your own usage. Charges will be add-on to monthly subscription. These are the rates for additional quotas:

  • $20 for each additional account
  • $10 for each additional user
  • $2 for each additional survey
  • $10 for each additional story site
  • $1 for each additional story

Any annual plans?

Instead of having predefined annual plans, we offer something much more flexible. You can make a non-refundable prepayment for credits and we will top-up an additional 15%.

For example, if you prepay for 10 months subscription, you will get 1.5 additional months for free. The concept is same as prepaying for annual plans except that now you have the flexibility to choose the length of period or amount you want to commit.

Minimum top-up for prepaid credits starts from US$1,000. Every month, remaining credit balance will be used to offset monthly charges before we attempt to bill your card.
Want to learn more about OnVoard?
Give OnVoard a try with our free 14 day trial, or feel free to drop us a question if you have any.