Comparison and breakdown of plans in terms of quotas and features
Max number of accounts for organization.
Max number of users for organization.
Max number of surveys for organization.
Max number of story sites for organization.
2 story sites
Max number of stories for organization.
Aggregate and monitor reviews from Facebook and Google.
Use customer reviews for social proof notifications.
Setup and distribute surveys.
Automate sending of review requests with triggers.
Display hosted sites on your own custom domain.
Use your own custom email domain to send emails. Used for better control over deliverability.
Self-serve configurable quotas based on your own usage.
Use Zapier integration to connect to over 1000 other services for automations.
Send interview request and manage interviews.
Hosted stories page for customer and employee stories.
Frequently Asked Questions
Some of the most commonly asked questions.
When will I be charged?
You will always be charged on a monthly basis at the end of each billing period. Your billing period is determined by the date you subscribe for a paid plan.
Forms of payment
You do not need any payment method to run a trial. For paid subscription, a credit card is required to be used as the default payment method. We also accept wire transfer for credits prepayment but there's a minimum limit of US$1,000.
Do I need more than 1 account?
If you're managing your own business, 1 account should be enough. If you're an agency managing for multiple clients, you can use configurable quotas to add more accounts to your plan.
How do I cancel subscription?
You can cancel subscription by yourself in self-serve manner. Just go to subscription page to cancel subscription and your subscription will be active until the end of current period. You will be liable for charges till then. After that, your plan will be converted to Free.
How can I get additional quotas?
If you are on paid subscription, you can configure additional quotas based on your own usage. Charges will be add-on to monthly subscription. These are the rates for additional quotas:
$20 for each additional account
$10 for each additional user
$2 for each additional survey
$10 for each additional story site
$1 for each additional story
Any annual plans?
Instead of having predefined annual plans, we offer something much more flexible. You can make a non-refundable prepayment for credits and we will top-up an additional 15%.
For example, if you prepay for 10 months subscription, you will get 1.5 additional months for free. The concept is same as prepaying for annual plans except that now you have the flexibility to choose the length of period or amount you want to commit.
Minimum top-up for prepaid credits starts from US$1,000. Every month, remaining credit balance will be used to offset monthly charges before we attempt to bill your card.
Want to learn more about OnVoard?
Give OnVoard a try with our free 14 day trial, or feel free to drop us a question if you have any.