Survey Distributions

Various ways to distribute your surveys across multiple channels

Slide-In Web Survey

Embed slide-in survey widget to your website. Appearance can be customized based on your preference.

Link Survey

Distribute survey via link. OnVoard will host and display all survey questions on a single page.

Email Survey

User clicks on email link and gets redirected to a site with all survey questions.
The layout for redirected page is similar to Link Survey.

One-Click Email Survey

Email surveys that can be answered with one click. Since survey needs to be answered with a single click, only certain question types can be used.

Question Types

Plenty of options available to help you ask the right questions.

Net Promoter Score (NPS)

Use 0 to 10 scale to identify detractors, passives and promoters.

Customer Satisfaction (CSAT)

Use 1 to 5 scale to measure customer satisfaction score.

Customer Effort Score (CES)

Use 1 to 5 scale to measure customer effort score.

5-Star Ratings

Use 1 to 5 star ratings scale for question. Similar to what is commonly used by many review sites.

Reactions

Use smileys to collect feedback based on respondents sentiments.

Text Options Scale

Use text options to collect response for different scale.

Numeric Options Scale

Use 1 to 5 numeric options scale to collect response. Can be used for CSAT and CES.

Selection Options

Provide users with the a list of selectable options. Can be configured to allow users to select one or more than one options.

Text

Use text input to collect response. Support variants like single-line, multi-line, email and url.

Features to help you collect feedbacks and segment users

Customizable Email

For surveys via email, you can customize sending domain, color themes, and email message.

Reminder Option

Follow-up with users who have not opened and clicked on email.

Built-In Deduplication

Send surveys via email without the fear of trashing your recipients' inbox. Just specify number of days to lookback and we will automatically deduplicate recipient with the same email.

Resurvey Option

Periodically resurvey your users after specified interval.

Triggers

Use triggers to send survey with third party integrations. For example, automatically send survey to users from specified Mailchimp segments. Alternatively, you can connect to over 1000 other services with our Zapier integration.

Rules

Use rules to conditionally route to specific question or action based on the previous question's answer. For example, given that question A is an NPS survey and B is hidden by default. We can add rules to show question B if user selects 8,9,10 for A.
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